Assistant Housing Services Officer

Only for registered members; Glasgow; On-site; GBP 36,000 - 40,000; Full time

Job summary

Scottish Federation of Housing Associations is seeking a self-motivated customer-focused individual to join the Housing Services Team in Glasgow. This full-time role involves delivering essential housing services like managing rent accounts, property repairs, and tenant allocations, and requires exceptional communication and organisational skills. The position offers a salary of £36,517 - £39,921 and full training support for career development.

Qualifications

• Proven experience in a customer-focused role.
• Eagerness to learn and develop skills.
• Ability to treat others with respect and integrity.

Responsibilities

• Support customers managing their rent accounts.
• Arrange property repairs and maintenance.
• Assist with tenant allocations.
• Manage empty properties.
• Look after estates and neighborhoods.

Skills

Customer service skills

Exceptional communication

Organisational skills

Team collaboration

Job description