Software Service Engineer

oilandgas.org.uk; Helsinki; Hybrid; EUR 40 000 - 80 000; Full time

Job description

Software Service Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Global Lifecycle Services Team Lead.

Your role and responsibilities

We are looking for a self-driven Software Service Engineer to join our global Digital Lifecycle Services team. This role is located in Process Industries Division at ABB Oy, Helsinki, Finland. In this role, you will have the opportunity to work on several interesting projects and lifecycle service tasks and activities for our customers worldwide. You will collaborate with a team of experienced professionals, who will support you on your journey at ABB. You will get to work on exciting digital solutions for our industrial customers, including energy management and process information systems. The role requires occasional domestic and international travelling to customer sites. You will collaborate with cross-functional teams to ensure timely and successful delivery of software services, continuously improving and optimizing our software services to meet changing customer needs and industry standards. You will also participate in product testing and quality assurance to ensure the high quality of our software services. Main responsibilities:

1. Managing customer systems in remotely accessed Server environments
2. Configuring customer-specific calculations, displays, communication interfaces and reports
3. Conducting software testing, commissioning, documentation and troubleshooting
4. Communicating with B2B customers to provide training, support as well as consultation

Qualifications for the role

• Passion for industrial digitalization and energy management topics
• Previous experience with Industrial Energy Management Systems, History databases or automation systems
• B.Sc. or M.Sc. level degree in IT, Process Automation, Energy Technology or another related field
• Software development basics using C# as well as understanding of real-time and SQL databases
• HTML Web components development basics using javascript or typescript are an advantage in the role
• Good spoken and written skills in English and Finnish, as well as good communication skills are necessary in the role
• Strong problem-solving and analytical skills
• Knowledge of industrial processes (power plants, metal industry, pulp & paper), as well as knowledge of industrial energy efficiency and energy economics are an advantage in this role

More about us

Process Industries Division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory Our culture and benefits reflect our values: courage, care, curiosity and collaboration. The most appreciated benefits according to our personnel are at the moment e.g. an annual performance bonus, employee share acquisition program, continuous learning opportunities, bicycle and other wellbeing and family benefits. We have a hybrid working model. For more information, please contact Global Lifecycle Services Team Lead Ville Kuparinen tel [phone], best available Mon-Fri between 16-17 Finnish local time. Please apply for the position by December 1st, 2024. We look forward to receiving your application. The work model for the role is: #LI-hybrid