Senior Data Scientist (Business Operations)

Wolt; Helsinki; Hybrid; EUR 40 000 - 80 000; Full time

Job description

The Business Operations Team at Wolt focuses on solving country- and region-specific marketplace challenges and is tasked with growing revenue and profitability. To do this, the team works to understand the underlying drivers of growth at the market level and identifies the best opportunities to have an impact.

We take on a diverse set of challenging questions in the geospatial, logistics, and economics spaces, focused on helping balance Wolt's multi-sided marketplace across an ecosystem of courier partners, customers, and merchant partners to achieve our topline and bottomline plans. Our work sees us optimizing the experience of our customers, contributing to providing growing income opportunities for our courier partners and merchants, and driving growth, efficiency, and profitability for Wolt overall.

We work with operations teams across 30 markets globally. Our core work covers customer retention, the economic efficiency of all our markets, and geospatial analysis - but our scope frequently expands to tackle issues beyond these topics.

The role:

In this role, you will work closely with the regional leadership team, partnering with our General Managers and heads of operations and marketing in multiple markets.

This isn’t a normal Data Science role. You’ll combine strong technical skills and business acumen to partner with our regional leadership team. You will be the regional expert on connecting the dots across the business to help optimize our multi-sided marketplace. You will provide strategic advice and thought leadership on business-critical issues through rigorous analysis paired with structured, big-picture thinking.

Day-to-day activities:

• Running data-driven research to uncover new insights and opportunities to help drive growth in the regions and fast track our operational strategy.
• Working with Country GMs and Heads of Marketing and Operations to size and prioritize initiatives.
• Some traveling to the local markets is expected.

This role can be based in one of our tech hubs in Helsinki, Berlin, or Stockholm. Read more about our hybrid and remote setup here. If you live outside of these countries - don't worry! We provide relocation support to help you make your way to Finland, Germany, or Sweden.