IT SUPPORT SPECIALIST

BCIC Swiss; Tornio; On-site; EUR 30 000 - 45 000; Full time

Job summary

A company in Finland is looking for a talented IT Support Specialist to join their team in Tornio. The role involves providing support for various IT issues, maintaining and troubleshooting hardware and software, and requires good communication skills and knowledge of IT systems. Candidates must have the necessary work permits and fluency in the local language.

Qualifications

• Valid work permit documents required.
• Fluency in local language essential.
• Good knowledge of computers/IT.

Responsibilities

• Provide first/second level contact for customer issues.
• Install, upgrade, support and troubleshoot various operating systems and applications.
• Perform preventative maintenance tasks and remedial repairs on IT equipment.

Skills

Communication skills

Problem-solving

IT knowledge

Teamwork

Tools

Microsoft Office

Cisco Jabber

Job description

Location, Type, Skill, Responsibilities & More

IT SUPPORT SPECIALIST


Location

Tornio, Finland

Type

Full Time

Hours

8 Hours

Skills
Description

BCIC Swiss GmBH is looking for Full-time On-site IT Support Specialist in (Tornio), Finland.

Responsibilities

Location: (Tornio), Finland

Position Responsibilities:
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Requirements:
Need to have a valid work permit documents.

Need to have fluency in local language.

Good knowledge about computers/IT.


If all the above match your requirements and needs, please feel free to send your CV mentioning the position in the subject line (with WhatsApp Number) as soon as possible.

Apply here-
[e-mail]

Salary: Negotiable

Company Details:
BCIC Swiss GmBH

#Lattichstrasse 6 , 6340 #baar

Apply Now!

Shomi Kayser Nishat

Talent Acquistion specialist
[e-mail]

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