Veeva CRM Architect

Novartis Farmacéutica; Barcelona; Presencial; EUR 65.000 - 90.000; Jornada completa

Descripción de la vacante

A leading company in the pharmaceutical industry seeks a CRM Solution Architect in Barcelona. This role is pivotal in shaping CRM solutions for over 50k users globally. You'll design architectures, guide teams, and innovate processes in a dynamic environment. Ideal candidates have extensive Veeva and Salesforce experience, proven problem-solving skills, and a proactive approach.

Formación

• 7+ years of experience in multi-country CRM solutions.
• Hands-on experience as a primary solutions architect.
• Fluent in English.

Responsabilidades

• Design and implement global CRM solutions for Salesforce.
• Guide technical experts in CRM architectures.
• Evaluate data integration patterns.

Conocimientos

CRM applications expertise

Problem-solving skills

Agile methodologies

Communication skills

Herramientas

Azure DevOps

GIT

Jenkins

JIRA

Salesforce metadata API

Veeva CRM

Descripción del empleo

As CRM Solution Architect, you will be responsible for shaping our current and future CRM solutions, used by more than 50k users globally. Your extensive knowledge of how CRM solutions are deployed in the pharmaceutical industry and your ability to find the right balance between out-of-the-box / global standardization and custom development / country-specific configurations will be key in this role.

About the Role

Your responsibilities include, but are not limited to:

1. Using your extensive knowledge of CRM applications, Salesforce Platform, and Veeva CRM suite to define both high-level architecture and detailed solution design.
2. Coaching and guiding technical design experts and developers, acting as the main technical contact for CRM solutions.
3. Designing and implementing processes to build harmonized global (core) solutions for deployment in multiple Salesforce environments, defining core application rules and best practices, and resolving conflicts between core solutions and local deployments.
4. Staying open-minded and curious about new technologies and trends, ensuring the company derives value from current and new solutions/technologies considered for adoption.
5. Liaising with partners (software vendors, system integrators, service providers) for the continuous evolution of solutions, bringing both continuous and disruptive innovations.
6. Evaluating data integration patterns and recommending suitable solutions for each case.

What you’ll bring to the role:

1. 7+ years of experience designing and implementing Veeva-based solutions in multi-country/multi-org environments.
2. Hands-on experience as the primary solution architect for CRM implementations.
3. Extensive experience with:
   • GDO / CORE models for CRM applications
   • Salesforce metadata API or SFDX deployments, Salesforce metadata packaging, troubleshooting deployments
   • Configuring and customizing Veeva CRM software in Salesforce environments
   • Veeva CRM data model and various modules such as MCCP, DCRs, Product Metrics, Consent Management, Approved E-mail, Event Management, etc.
4. Understanding of other Veeva solutions like Vault (Promomats / Medcomms) and Align.
5. Excellent communication and problem-solving skills; experience working in Agile methodologies.
6. Experience with Product Development Lifecycle and DevOps tools such as Azure DevOps, GIT, Jenkins, JIRA, etc.
7. Ability to work independently, proactively identify challenges, and take accountability.
8. Fluent in English, both written and spoken.

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting, and inspiring each other to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? Learn more

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