Head of Revenue Operations

n8n is a low-code platform for workflow automation and AI app integration, designed for technical users. It simplifies connecting to any app or API and enables the incorporation of AI into business processes. n8n is Source Code Available and has a passionate and engaged community of builders!

We were founded end of 2019 and currently:

• We're a diverse team of + 40 talented people
• Our annual recurring revenue is growing 5x year-over-year
• With +40k GitHub stars, we are in the top 500 most popular projects on Github
• We now count a total of $20m in funding: we were Sequoia's first seed investment in Germany, and most recently secured a Series A extension (February 2024)

As the Head of Revenue Operations, your mission is to transform our Go-To-Market strategy into a powerhouse of efficiency and productivity. You will drive operational excellence, streamline processes, and enhance our tools to empower our GTM leaders with insightful analysis, accurate forecasting, and effective project management. Your efforts will ensure that our Account Executives, Sales Development Representatives, Customer Success Managers, and Partner Engineers can focus on what they do best: engaging with customers. Your role is pivotal in ensuring seamless collaboration among Sales, Marketing, Customer Success, Finance, and Operations teams.

What You'll Be Doing

• Go-To-Market analytics & reporting: Own the analytics and reporting function, extracting valuable insights from our data. Answer critical questions such as: Why are we winning or losing deals? How can we enhance our qualification rates?
• Sales process optimization: Drive efficiency in our sales processes through automation, improved tooling, and comprehensive documentation.
• Revenue forecasting & planning: Maintain accurate revenue forecasts, develop capacity and hiring plans, and manage variable compensation plans, ensuring quota attainment and timely payouts.
• Sales collateral management: Curate and refine sales collateral, adapting existing content into effective one-pagers and maintaining intelligence around competitor pricing.
• Support outbound initiatives: Orchestrate outbound efforts by setting up tools and prioritizing potential contact lists.
• CRM ownership: Manage and optimize our CRM system, including an anticipated migration from Pipedrive to a more advanced solution (likely Salesforce).
• Cross-functional collaboration: Work closely with Sales, Marketing, Product, Operations, and Finance teams to ensure a smooth and efficient flow of information and data across the organization.

Requirements

Must-have

• 7+ years experience in GTM operations roles in scaling B2B software companies ($10m ARR+).
• Experience hiring and leading people.
• Strategic thinking: understand the big picture and develop long-term plans to help us get there.
• Analytical skills: able to uncover insights from data and drive GTM decision-making and improvements.
• Technical skills: comfortable writing SQL queries and building workflows to automate processes.
• Organized and results-oriented with an ability to manage multiple priorities simultaneously, and remain focused on highest-impact initiatives.
• Excellent communicator and cross-functional collaborator.

Nice-to-have

• Background in consulting.
• Education in Business/Finance: You have a higher education background in business administration, finance, or a related field.
• Experience using our GTM tools (Pipedrive and/or Salesforce, Gong, Notion, n8n, Metabase).

Benefits

• Competitive compensation
• Ownership: Our core value is to "empower others", and we give you a slice of n8n in the form of equity.
• Work/life balance: We work hard, but make sure everyone can properly recharge their batteries with 30 days holiday, plus public holidays wherever you are.
• Career growth: We are looking to hire 'rising stars', who can grow with the company into more senior roles. We give you €1k a year to spend on courses, books, events and coaching, to support you in developing your career.
• A passionate team: We love our product, and we have regular office hackathons to see who can build the coolest thing with it!
• Remote-first: Our team works remote from anywhere within Europe but we have regular off-sites to help build team bonds and alignment.
• Transparency: We all know what everyone's working on, how's the company doing — the whole shebang.
• Giving back: We're big fans of open source, and you'll get $100 per month to support projects you care about.
• Ambitious but kind culture where people love to work - our eNPS for 2023 is 100!

Disclaimer: If you see the same job posting in different locations, it's because we're hiring remotely and are pushing it to several locations! We're currently only making one RevOps hire. Please do not apply twice for the same position.