Clinical Application Specialist - Digital Computational Pathology

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Clinical Application Specialist - Digital Computational Pathology

Apply locations Madrid Sevilla Barcelona time type Full time posted on Posted 13 Days Ago job requisition id 529857

Job Title

Clinical Application Specialist - Digital Computational Pathology

Job Description

Job title:
Clinical Application Specialist - Digital Computational Pathology

In this role you will have the opportunity to significantly contribute to growing our DCP business by implementing complex IT solutions for our healthcare customers.

This job is 25% remote position and 75% travel to customers’ site. You must be willing to travel and support other countries as a part of a wider European team.

*Kindly request to submit CV in English

Your role:

• Implementing the Digital Pathology IT solutions for new customer projects.

• Sales support.

• Supporting Account Managers by providing clinical decision support for products and solutions, including sales presentations, product demonstrations.

• Working on supporting troubleshooting Digital Pathology in our customer in Europe.

• Follow up on current customers.

• Training customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the equipment delivered.

• Consulting the customers on DCP topics and questions.

• (re-)Training hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment.

• Building productive internal/external working relationships.

• Resolving incidents and finding clever workarounds for possible applications issues.

• Developing and maintaining implementation best practices, document procedures, standards, and configuration settings.

• Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction.

• Working as an active part of a project team to provide the customer with a predictable and professional delivery experience.

• Conducting presentations of technical information concerning specific application clinical areas.

You're the right fit if you have:

• Bachelor’s degree in a relevant field or equivalent practical experience or Laboratory Specialist Technician.

• Experience in similar role. 

• Fluent Spanish, good English and conversational Italian skills all written and oral.

• In-depth knowledge and experience with Pathology products in the clinical environment

• Experience working in production environments against SLAs.

• Excellent organizational and time management skills

• Excellent troubleshooting and problem analyzing skills.

• Excellent ability to understand the customers’ requirements and work with Project team to find the best solution.

• Excellent communication and interpersonal skills

• Willingness to work outside normal office hours when needed (rare cases).

• Proven documentation skills and ability to produce precise reports as necessary.

• Passionate and self-driven to drive things forward and develop yourself.

• Willingness to travel to client sites as needed.
   

About Philips

• We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
  • Learn more about our business .
  • Discover our rich and exciting history .
  • Learn more about our purpose .
  
  If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .
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About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

We’re committed to building a diverse and inclusive workplace culture where people feel heard, valued and connected. Because we know the possibilities are unlimited when people feel empowered to grow and succeed together.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members , marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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