Business Operations Analyst

What Is Exoticca

Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to 'creating life milestones.' We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.

We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.

What is our proposal?

The Business Operations Analyst will contribute and support our teams and management, ensuring timely updates of current operations, key data points, and activities. This position is a vital role in growing and scaling our operations, ensuring alignment on metrics and indicators related to the sales and customer service needs.

Be a part of a team where you will:

• Lead special projects to guarantee operational excellence in different departments
• Improve already existing systems and monitor team results and performance KPIs
• Track and analyze key metrics of the organization and deliver regular insights to the business
• Develop and support projections of forecasts
• Own data to ensure the highest standards of data integrity & quality are reinforced

Requirements

• BA in Business Admin, Economics, Engineering
• +2/3 years of experience in a business operational environment
• Excellent Analytical skills (advanced Excel user and comfortable with Data Visualization tools)
• Fluent in English
• Experience in dynamic & fast-paced environments
• Experience in working with cross-functional teams and multiple stakeholders

Nice to have

• Hands-on experience with BI tools
• Previous experience in Customer-centric environments

Benefits

• Competitive compensation package in line with job responsibilities and experience
• Additionally, we propose the use of flexible compensation management for diet, transportation, private health insurance with Cobee
• Hybrid work model. You can work 3 days from home and 2 days at the office per week. Offices in the heart of Barcelona
• Travel packages at reduced prices!
• Unlimited coffee, team lunches, English/Spanish lesson, bi-annual company parties, afterworks
• Referral bonus, if you bring people as talented as you
• And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid-growing organization!

Join Exoticca and play a pivotal role in creating life milestones through unforgettable travel experiences! This is your opportunity to shape the future of a dynamic and innovative travel brand on a global scale.