Business Consultant

Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices.

For more than 30 years, Fortune 500 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios.

The company's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalized marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage.

With 14,000 employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the Americas, EMEA, and APAC.

In 2016, the agency joined dentsu, one of the world's biggest media companies to form the Customer Experience Management (CXM) Line of Business.

As Business Consultant,youwill be part of a consulting team responsible for achieving the growth targets set for us in Spain.

Business consulting projects Execution

• Execute cross-functional projects according to project plans under the guidance of senior management, working closely with internal teams to ensure deliverables meet client expectations and project goals.
• Prepare high-quality deliverables and presentations, collaborating with team members to analyze data and develop strategic recommendations, and staying updated on industry trends and best practices to enhance project outcomes.
• Participate in client meetings and presentations, and maintain regular communication with clients to update them on project progress, address concerns and ensure satisfaction.

Consultative Selling and Strategic Approach

• Utilize consultative selling skills to deeply understand client needs, challenges, and objectives.
• Support in structuring proposal narratives and presentations to effectively showcase Merkle’s capabilities and solutions
• Assist in ensuring proposals are coherent, clear, and aligned with client expectations and company offerings.

Pioneering ‘Business Consulting’

• Identify and develop offerings that dynamically respond to evolving market needs.
• Foster team growth and ongoing training to stay at the forefront of best practices and emerging trends.
• Advocate internally for the value and capabilities of our new team, actively collaborating with other functions to ensure organizational alignment and support.
• Bachelor's degree in business administration, engineering, marketing, or a related field; MBA preferred.
• Excellent written and verbal communication skills in English are essential.
• Proven track record of success in strategic business development and consultative selling within the consulting industry.
• Proven experience on the execution of consulting projects related to digital transformation, operating models, business strategy models, change management, etc. 2-3 years experience.
• Understanding of MarTech, Data, and CXM solutions, with the ability to translate complex concepts into compelling value propositions.
• Exceptional communication, presentation, and storytelling skills, with the ability to articulate ideas persuasively and engage diverse audiences.
• Excellence as team player, collaborating effectively to achieve goals and foster a cooperative work environment.
• Analytical acumen and ‘out of the box’ thinking skills, with the ability to analyze data, identify trends, and make data-driven decisions to achieve business objectives.
• Experience in client relationship management preferred.

Whether it's the joy of working with people at the top of their game or the Merkle social calendar, people love working here – and we hope you will too

• Attractive and competitive salary
• health insurance
• Day off on your birthday
• Annual wellness days
• Merkle Care Employee Assistance Program
• Flexible salary remuneration scheme

Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience. At the point of application, the candidate must have the legal right to work in Spain as we are unable to sponsor visas at this time.

As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.