Working Student - Customer Operations & Data Excellence

Matrix42 AG; Frankfurt am Main; Remote; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

Join a fast-growing B2B SaaS company as part of the Customer Operations team at a leading company. You will assist small and mid-sized business clients by enhancing data quality, automating workflows, and supporting customer success. Your initiative and attention to detail will contribute to seamless operations in an agile, international environment.

Leistungen

Flexible working hours

Remote working options

Supportive and agile team environment

Opportunities for initiative

Qualifikationen

• Currently studying a relevant field.
• Excited about CRM and automation tools.
• Experience with HubSpot, Salesforce is a bonus.

Aufgaben

• Take ownership of support cases for SMB clients.
• Keep CRM data clean and complete.
• Contribute to onboarding and marketing campaigns.
• Spot and automate repetitive workflows.

Kenntnisse

Self-motivated

Well-organized

Detail-oriented

Strong Excel skills

Fluency in German

Fluency in English

Ausbildung

Studying Business, Economics, Business Informatics or related field

Tools

HubSpot

Salesforce

Jobbeschreibung

Your mission

Your Mission. Your Impact.
Join our Customer Operations team and be at the heart of how we deliver seamless, data-driven service to our B2B clients. You'll directly support our Customer Success and Sales teams by improving efficiency, boosting data quality, and driving automation across our SaaS platform for SMBs.

What You'll Do

• Take ownership of support cases and ensure great service for our small and mid-sized business clients

• Keep our CRM data clean and complete – adding key contacts, updating profiles, and logging customer interactions

• Contribute to onboarding journeys and marketing campaigns that support the full customer lifecycle

• Spot repetitive workflows and help us automate them for a smoother customer experience

• Partner with Sales to elevate our data quality and engagement strategies

Your profile

• You're studying Business, Economics, Business Informatics, or a related field

• You’re self-motivated, well-organized, and have a keen eye for detail

• You’re excited about how modern CRM and automation tools can shape great customer experiences

• Strong Excel skills; bonus points for HubSpot, Salesforce, or similar tools

• Fluent in both German and English, written and spoken

Why us?

• Get a front-row seat in a fast-growing B2B SaaS company

• Work flexibly – remote options and hours that fit your schedule

• Be part of a supportive, agile, and international team

• Bring your ideas and take ownership – we love initiative

Our Benefits

Your contact person

JOIN US
Send us your application, including your salary requirements and earliest possible starting date, directly through our online portal via the "Apply for this job" button. If you have any questions, please do not hesitate to contactJessica Loren Arheidt.
We ask for your understanding thatMATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system due to the currently valid EU data protection regulations.