Overview
As a Data Center Team Lead, you’ll be the boots-on-the-ground leader, responsible for managing day-to-day operations, leading high-performing teams, and ensuring the delivery of secure, reliable, and scalable infrastructure support in a mission-critical environment.
This role is perfect for someone who thrives in dynamic settings, leads by example, and is passionate about developing people while maintaining operational excellence.
This role will be based out of the Dusseldorf location and have responsibility for 2 other sites, Berlin and Hamburg. Travel will be required as per business needs.
Key Responsibilities
- Operational Oversight: Ensure the timely and proper execution of activities for the datacenter’s equipment, adhering to all applicable processes and procedures.
- Team Management: Manage working schedules for junior engineers, ensuring adequate coverage and shift balance.
- Documentation: Maintain and organize all documentation related to the team’s roles and responsibilities.
- Training: Provide, oversee, and track training programs to ensure the continuous development of junior engineers.
- Incident Reporting: Monitor and report incidents following established protocols and standards.
- Communication: Keep local management informed about activities, incidents, and significant updates.
- Stakeholder Collaboration: Work effectively with internal teams, stakeholders, and datacenter management to align on goals and priorities.
- Performance Management: Conduct regular documented one-on-one meetings with team members to set, monitor, and track goals.
- Emergency Coverage: Be available to cover shifts during emergencies if required.
Requirements
- Experience: Proven work experience in a datacenter or other critical environment.
- Leadership: Demonstrated management experience, preferably with distributed or shift-based teams.
- Skills: Strong organizational and communication skills (written and oral) in both German and English.
- Technical Aptitude: Willingness to learn datacenter technical principles and operations.
- Technical Proficiency: Proficient in Windows operating systems and Microsoft Office applications, including Excel, Word, PowerPoint, Teams, and Outlook.
- Interpersonal Skills: A team-oriented mindset with excellent interpersonal and mentoring abilities.
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