Servicetechniker / Mechatroniker (w/m/d) für Land- & Baumaschinen

XCMG Europe GmbH; Krefeld; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading construction machinery company in Krefeld is looking for a candidate to implement and monitor its service business. The role emphasizes quality assurance and teamwork, requiring expertise in construction machines and customer service. Applicants must possess strong German and English skills and a passion for hands-on work. The company offers opportunities for development and a supportive work environment.

Leistungen

Opportunities for professional development

Flat hierarchies and short communication channels

Dynamic and motivated team

Attractive working conditions

Work-life balance

Qualifikationen

• Expertise in various construction machines like MEWP, excavators, cranes.
• Experience in customer service and collaboration with sales teams.
• Strong background in electrics, hydraulics, mechanics or automotive.

Aufgaben

• Implement and monitor the service business.
• Report quality problems related to service and products.
• Document service activities and improve product quality.

Kenntnisse

Expertise in construction machines

Familiarity with repair and maintenance

Customer service experience

Technician experience in electrics/hydraulics/mechanics

Positive charisma and hands-on mentality

Enjoy business travel and customer contact

Very good German and good English

Jobbeschreibung

Your mission

Responsible for the implementation of the service business

Monitoring the quality and process conformity of the service offered

Recognising and reporting quality problems with services and products

Documenting service activities and contributing to product improvement

Work closely with customers and stakeholders to gather detailed product requirements

Working with the team to ensure continuous improvement of the service system

Your profile

• Expertise in relation to various construction machines (MEWP/excavator/crane/wheel loader/forklift etc.)
• Familiarity with repair and maintenance procedures for construction machinery
• Experience in customer service and working with sales and product teams
• Experience as a technician in the field of electrics, hydraulics, mechanics or in the automotive industry
• Positive charisma, hands-on mentality and ability to work in a team
• Enjoy travelling on business and direct customer contact
• Very good knowledge of German and good knowledge of English

Why us?

• Exciting tasks in a growing, international company
• Opportunities for professional and personal development through training and further education
• Flat hierarchies and short communication channels for an innovative working environment
• A dynamic and motivated team with a strong focus on collaboration
• Attractive working conditions and a modern working environment that promotes work-life balance
• An international environment with the freedom to get involved and make a difference