IT Support Specialist

Location, Type, Skill, Responsibilities & More

IT Support Specialist

Location: Sigmaringen, Germany

Type: Part-Time

Hours: 20 hours per week

Skills: IT Support, Windows, Troubleshoot, Hardware, Desktop

Description

BCIC Swiss GmBH On-site IT Support Specialist Dispatch/Part-time Position in Germany. Location: Sigmaringen.

Responsibilities

1. Provide first/second level contact and problem resolution for customer issues.
2. Collaborate with third-party vendors to address complex AV problems when required.
3. Maintain effective communication with customers regarding issue status and resolutions.
4. Maintain ticket updates for all reported incidents.
5. Install, upgrade, and provide support for various operating systems, including Windows XP, Windows 7, Windows 8, Windows 10, and Microsoft Office 2010, along with applications like Cisco Jabber.
6. Basic knowledge of the Mac operating system to assist Apple PC users.
7. Handle printer and computer hardware installation, upgrades, and troubleshooting.
8. Perform routine maintenance on computers, laptops, and printers.
9. Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
10. Utilize diagnostic tools to troubleshoot network connectivity and workstation hardware/software issues.
11. Possess broad IT experience with a basic understanding of networks, servers, audio/visual, smart devices, and telecoms.
12. Be adaptable and work effectively in a project-based environment.
13. Perform any other duties as assigned.

Requirements

1. Need to have Germany 20 hour weekly work permit.
2. Good knowledge about computers/IT.

Applications from outside Germany are not accepted.

If you meet these requirements and are excited to work in a world-leading company with a friendly environment, please send your CV with the position mentioned in the subject line, along with your WhatsApp number, as soon as possible.

Apply Here: farhana.haque@bcic-swiss.com

This job opportunity offers an excellent chance to showcase your IT skills and grow within a dynamic organization. We look forward to receiving your applications.

Salary: Negotiable

Company Details

BCIC SWISS GmBH

Lattichstrasse 6, 6340 Baar

Contact

Farhana Haque

Senior Talent Acquisition Specialist

farhana.haque@bcic-swiss.com