IT Business Consultant (m/w/d)

AB SOFORT FÜR UNSEREN STANDORT: Ratingen

Welcome to TOI TOI & DIXI!

We are the world's largest supplier of mobile sanitary units with locations in Europe, the USA and Asia. The TOI TOI and DIXI brands are managed by the group of companies in 31 countries, with more than 5400 employees worldwide. With us, every employee has influence and the opportunity to make a difference. Our flat hierarchies and short decision-making paths provide efficient cooperation and encourage individual development. We value flexible working conditions and a working culture in which you are not just a number but are seen as a valuable member of our team.

If you would like to join our team, apply now!

You will be the primary link between the IT department and business/departments in eastern Europe. Your main goal is to develop IT roadmaps, execute solution discovery, and improve service management. You will not only offer expert consulting services but will also actively participate in technology projects and initiatives.

You play a key role in sharing knowledge across the company and identifying synergies related to technology. In partnership, you will identify opportunities to increase efficiency and/or business value of IT.

Your role

• Demand Shaping: You surface, stimulate, and shape business demand and manage a portfolio of projects. You partner with your key stakeholders and assist them from the scoping phase (e.g. writing business cases, defining business value and benefits), to the selection of tools or vendors and finally in the implementation phase;
• Servicing: You coordinate the resources and activities from internal and external IT service providers and align them to the business priorities and needs. You act as a single point of contact in cases of escalations or major incidents;
• Customer Success: You aim for maximal business value and minimal value leakage. Therefore, measuring the performance of service providers and demonstrating the value of internal service providers will be key tasks. It is expected that the IT Business Partner takes ownership of service improvement initiatives and drives the adoption of the existing solutions and services;
• Innovation & Exploring: You need to stay close to both business and technology, track and sense business trends and closely follow up on technology & product evolutions, to identify any opportunities to increase business value. You will also participate in building the IT services roadmap for the future.

Your skills

• You hold a bachelor’s degree in IT, computer science, business administration, or a related field;
• You have 3-5 years of relevant experience as a Business Partner or in a similar role (e.g. Business Analyst, IT Project Manager, etc.);
• You have functional knowledge of key business processes such as IT, HR, Finance, etc.;
• You engage your audience with open, dynamic communication and presentation skills;
• You are highly client-focused and able to build relationships with key stakeholders at all levels of the organization;
• You have a results-driven mindset;
• You can work independently;
• You are fluent in English; other languages such as Czech or Slovak are a plus.

Your benefits

• Hybrid modern working model; you work from home or from our office in Ratingen (Germany) with flexible working hours;
• You’ll get a permanent employment contract;
• We have an individual onboarding plan and comprehensive induction training for you;
• We provide you with consistent offers of advanced and additional training courses;
• We offer company health management and 30 days of annual vacation;
• We foster an environment of open communication and cooperation.