Key Account Manager

Toolfixservices; Peterborough; On-site; CAD 60,000 - 80,000; Full time

Job summary

A construction supplies company in Peterborough is looking for a full-time Key Account Manager. This role involves building and maintaining relationships with key clients, understanding their needs, and delivering exceptional service. Candidates should have strong account management skills and previous experience in a similar role or industry. The position requires effective communication and problem-solving capabilities, while working on-site in Peterborough.

Qualifications

• Strong skills in Account Management to establish and maintain client relationships.
• Proficiency in Business Planning to optimize opportunities.
• Exceptional Customer Service skills to meet client expectations.
• Effective communication and problem-solving skills.
• Previous experience in a similar role or industry preferred.
• Ability to work on-site in Peterborough.

Responsibilities

• Build and maintain strong relationships with key clients.
• Manage key accounts and develop business plans.
• Analyze client needs and provide tailored solutions.
• Deliver exceptional customer service.

Skills

Account Management

Business Planning

Customer Service

Communication

Problem-solving

Negotiation

Job description

Company Description

Toolfix Joinery & Construction Supplies Ltd has been supporting professional businesses in the joinery and construction trades since 1987. We offer a simple, honest, and reliable service, providing high-quality hardware and consumable supplies at fair prices. At Toolfix, we prioritize building long-term customer relationships by understanding and delivering on their unique needs. Our knowledgeable team is dedicated to providing personalized support, from technical advice to finding specific products. With a commitment to quality, our products are tested by professionals and meet all industry standards, backed by next-day delivery as a standard service.

Role Description

This is a full-time, on-site Key Account Manager role based in the City of Peterborough. The Key Account Manager will be responsible for building and maintaining strong relationships with key clients, understanding their business needs, and ensuring a high level of service. Daily tasks include managing key accounts, developing business plans, analyzing client needs, providing tailored solutions, and delivering exceptional customer service. The role requires a collaborative approach to meet company goals and drive growth.

Qualifications

• Strong skills in Account Management and Key Accounts to establish and maintain excellent client relationships
• Proficiency in Business Planning and Analytical Skills for strategizing and optimizing business opportunities
• Exceptional Customer Service skills to meet and exceed client expectations
• Effective communication, problem-solving, and negotiation skills
• Previous experience in a similar role or in the joinery/construction industry is an advantage
• Ability to work on-site in the City of Peterborough