Workforce Management Specialist

HCLTech; Shire Of Denmark; Hybrid; AUD 100,000 - 120,000; Full time

Job summary

A leading technology firm in Australia seeks a Deputy Manager for Workforce Management Solutions. The role involves managing labor forecasting and scheduling projects across US and Canada while ensuring collaboration with vendors and stakeholders. The ideal candidate will have in-depth experience with UKG and Legion platforms. This contract position requires strong project management, stakeholder engagement, and communication skills.

Qualifications

• Proven experience managing workforce labor forecasting and scheduling projects.
• Strong understanding of UKG and Legion platforms.
• Excellent project management skills including governance and risk management.

Responsibilities

• Manage the end-to-end project lifecycle for labor forecasting and scheduling.
• Coordinate with vendor teams for solution design and integration.
• Assist with change management and stakeholder engagement.

Skills

Workforce labor forecasting

Scheduling projects

UKG

Legion

Project management

Stakeholder engagement

Change management

Communication skills

Tools

UKG

Legion

Job description

Direct message the job poster from HCLTech

Deputy Manager @ HCL Technologies | Recruiting, HR, Talent Acquisition

We are looking for “Workforce Management Solution Manager with UKG, Legion Skills”.

Workforce Management Solution Manager – Forecasting & Advanced Scheduling (UKG & Legion)

Role Overview

We are seeking an experienced Workforce Management Solution Manager with hands‑on expertise in workforce forecasting and advanced scheduling solutions, specifically with tools such as UKG and Legion. This role will lead the end‑to‑end implementation of labor forecasting and scheduling capabilities across US and Canada business operations, ensuring successful adoption and integration in collaboration with technology vendors and internal stakeholders.

Key Responsibilities

• Manage the end-to-end project lifecycle for adopting labor forecasting and scheduling capabilities across US and Canada operations.
• Work closely with the technology vendor’s project manager to ensure seamless delivery.
• Stakeholder Management:
• Act as the primary liaison between business leaders, internal technical teams, and the implementation vendor.
• Proactively identify, raise, and manage project risks and issues.
• Governance & Planning:
• Define project milestones, governance structures, and ensure adherence to timelines and deliverables.
• Advise on next steps, dependencies, and solution adoption strategies.
• Solution Oversight:
• Coordinate with technical and vendor teams to ensure solution design and integration meet business requirements.
• Maintain a high-level overview of the end-to-end solution and advise on best practices.
• Change Management & Adoption:
• Assist with change management planning, stakeholder engagement, and communication strategies to drive adoption and minimize disruption.
• Support business readiness through training, documentation, and process alignment.

Required Skills & Experience

• Proven experience managing workforce labor forecasting and scheduling projects.
• Strong understanding of UKG and Legion platforms.
• Excellent project management skills, including governance, risk management, and stakeholder engagement.
• Ability to advise on solution adoption strategies and best practices.
• Experience in change management and business readiness activities.
• Exceptional communication and collaboration skills across technical and business teams.

Seniority level

• Associate

Employment type

• Contract

Job function

• Consulting

Industries

• IT Services and IT Consulting