Field Service Engineer VIC - Hillrom

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

The Role:

Are you a skilled and experienced Field Service Engineer seeking a rewarding role in the medical industry? Look no further! We are seeking an individual with a strong work ethic to join our team as a Field Service Engineer in Melbourne, Victoria. In this role, you will play a crucial role in delivering outstanding service to our esteemed customers, including performing preventative maintenance, repairs, warranty work, field modifications, installations, commissioning, bench repair, and telephone technical support. Your commitment and technical expertise will greatly contribute to maintaining the high standards of service we provide within the medical industry.

Please note that this role may require you to be available to work after hours on a regular basis, and domestic travel may be required from time to time.

Responsibilities:

• Perform necessary repairs and preventive maintenance on designated equipment in a professional and customer-focused manner

• Ensure all repairs are attended to satisfactorily within the required timeframe

• Provide technical assistance, including PC and/or systems-based products, via telephone or at customer sites

• Prepare quotations for equipment repair and evaluation for warranty repair

• Assess and report on product performance, faults, and make recommendations for improvement

• Ensure compliance with company policies, safety standards, and good housekeeping practices

• Perform test equipment calibration and maintain all required documentation

• Clean and functionally check all demo products before sending them to customer sites for evaluation

• Ensure workshop tools and test equipment are in good order and within calibration.

Key Requirements:

• Tertiary degree in Electronics / Biomedical Engineering /Electronics or related fields (Recent Graduates encouraged to apply)

• Solid technical experience in an electro-mechanical and/or electrical field

• Previous experience in the healthcare industry would be ideal, but not necessary

• Understanding of servicing to Australia Standard AS3551

• Valid and unrestricted Driver's license with access to a vehicle

• Exceptional communication and relationship-building skills

• Ability to work independently and as part of a team

• Excellent problem-solving and decision-making abilities

• This role will be subject to Working with Children checks and background checks.

Why Baxter?

At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected. We are committed to a culture where all employees can collaborate and work together effectively. Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives. Baxter is an organisation that makes inclusion and diversity a priority and that seeks to promote and improve gender equality in the workplace.

We are proud to be recognised among the top 120 companies for the seventh consecutive year as an Employer of Choice for Gender Equality for delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of women at work. We are also pleased to be the winner of the 2021 & 2019 Women in MedTech Champion Company Award.

Vaccination Policy

All Australian and New Zealand Staff members who work at or visit hospitals, are in contact with patients or where required by a customer, must be fully vaccinated against COVID-19. The requirement to be vaccinated does not apply to other staff members at Baxter facilities.

Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law. Baxter encourages applicants of all ages.

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Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.