Business Insights & Intelligence Manager

CatholicCare Sydney Ltd; Inner West Council; Hybrid; AUD 135,000 - 145,000; Full time

Job summary

A leading not-for-profit organization in New South Wales is seeking a Data Analyst to activate their agency strategy across multiple programs. This full-time role offers hybrid working arrangements and a salary of $135,000-$145,000 plus benefits. The ideal candidate will have tertiary qualifications in Data Science or related fields, with proven analytical skills and experience in healthcare or social services. Join a supportive workplace committed to growth and wellbeing. Applications close on 4 December 2025.

Benefits

Generous salary packaging

Professional growth opportunities

Wellbeing activities

Above-award annual leave

Flexible working arrangements

Qualifications

• Proven experience in data analysis, preferably in a social services or health care setting.
• Ability to think critically and creatively about complex issues.
• Experience collaborating with diverse stakeholders to improve care outcomes.

Responsibilities

• Conduct audits to ensure data accuracy and integrity.
• Develop reports and dashboards to monitor KPIs.
• Identify gaps and inconsistencies in data systems.

Skills

Data manipulation and analysis tools

Descriptive statistics

Analytical and problem-solving skills

Excellent communication and interpersonal skills

Knowledge of data privacy and security regulations

Education

Tertiary Qualifications in Data Science, Statistics, Maths, Economics, or Computer Science

Job description

• Full-time opportunity, with hybrid/flexible working arrangements
• $135,000-145,000 + Super + Not-for-profit Salary packaging of up to $18,550

In this newly created position, you will play a pivotal role in activating our agency strategy focused on 4 strategic pillars, the role will ensure the harnessing of data from our 35+ programs and 30,000 clients. You will work closely with cross-functional teams from the frontline and executive to champion the use of data across the agency to inform decision making.

About the role:

Some of your responsibilities will be:

• Conducting regular audits to ensure data accuracy, completeness and integrity ensuring anomalies, outliers and errors are detected
• Developing and maintain standardised reports and dashboard to monitor KPIs and track progress against organisational operational and strategic goals
• Proactively identify gaps and inconsistencies in data systems and propose solutions to address them
• Partnering with program managers and frontline staff to ensure data capture methods align with service delivery best practice and objectives
• Analysing client demographics, preferences and outcomes to support personalised service delivery and person‑centred care

If you would like to find out more about the role, click apply to view the Position Description on our career website.

About you:

To be a successful candidate you will have:

• Tertiary Qualifications in Data Science, Statistics, Maths, Economics, Computer Science, or related field
• Proficiency in data manipulation and analysis tools, descriptive statistics to summarise and describe data (eg: mean, median, standard deviation)
• Proven experience in data analysis, preferably in a social services or health care setting
• Strong analytical and problem‑solving skills, with the ability to think critically and creatively about complex issues
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders and translate data insights into actionable recommendations that improve care outcomes
• Knowledge of regulatory requirements and best practices related to data privacy and security
• Professional Growth: Tailored professional development opportunities to support your career ambitions
• Work-Life Balance: Embrace flexibility and align your work and your life to enable you to thrive in a Family Inclusive accredited organisation,
• Tax Savings: Maximise your income with generous salary packaging, reducing your tax and increasing your take-home pay
• Generous Leave: Above-award annual and personal/carers leave, extended parental leave, and additional leave for celebration and graduation day
• Inclusive: Join a friendly and supportive organisation that values your contributions and voice
• Wellbeing: Free access to a premium mindfulness app, EAP counselling, yearly flu vaccinations, and a variety of wellbeing activities to make your workday more enjoyable

Choose a workplace that cares about your growth, happiness, and overall well-being. Join us today!

To be considered for this role, you will need to attach your resume and a cover letter addressing how your skills, knowledge and experience meet the requirements of the role (Address the Selection Criteria).

Applications for this position close on 4 December 2025. Please submit your application as soon as possible as shortlisting and interviewing for this position will commence immediately.

Need More Information? Please contact Kulsum Thakore - Talent Acquisition Partner - [phone]

About Us:

People are at the core of everything we do: from supporting and enhancing the wellbeing of our clients to the nurturing and development of our staff and their career aspirations.

CatholicCare Sydney is a leading not-for-profit and the social services agency of the Catholic Archdiocese of Sydney, supporting people from all walks of life. We’re an organisation that promotes diversity and inclusion and commits to the growth and wellbeing of our staff, empowering them to make a positive change to the community.

We welcome applications from individuals of all ages, identities, abilities, and cultures, including Aboriginal and Torres Strait Islander Peoples, member of the LGBTQI+ community, and people living with disabilities.

CatholicCare requires the preferred applicant to undertake a National Criminal History Record Check prior to employment, and for some roles, a Working with Children Check and/or NDIS Worker Screening Check may be required.