SAINT LAURENT Client Advisor Vienna M/W/D

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

ROLE

Reporting to the Store Manager, the Client Advisor contributes actively to the store sales by providing remarkable service to all internal and external clients, supporting the management team and representing the Company brand and image.

MISSION

• Maximize sales and provide excellent customer and after-sales service
• Actively develop new clients and consistently strengthen existing client relationships
• Participate in maintaining a positive work environment
• Promote the brand’s culture internally and externally
• Ensure that the image of the Store is in line with corporate standards
• Guarantee excellent customer experience
• Support the Management in all the store processes compliance and follow-up

PROFILE

• Commitment to take part in an innovative project
• Product sensitivity and a strong market and fashion trends knowledge, a good general culture level
• Excellent interpersonal skills and good listening ability
• Adaptability, natural curiosity, authenticity
• Availability and reactivity; open-minded and creativity-driven
• Sales driven, social, open, and ambitious team player full of drive and optimism
• A friendly and helpful approach to our customers and colleagues
• Be open to feedback and communicate with your team and managers in a clear and straightforward way
• Ability to multitask and handle the pressure of a busy day
• A willingness to learn and improve
• A 2.0/digital approach

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.