Accounts Payable Clerk jobs in United Arab Emirates
Accounts Receivable Clerk
Job summary
An established industry player in hospitality is seeking a meticulous Executive Administrator to join their dynamic team. In this pivotal role, you will manage guest billing issues, maintain communication with various departments, and ensure the smooth operation of financial processes. Your organizational skills and attention to detail will be essential in maintaining up-to-date files and responding to guest queries. This position offers the opportunity to thrive in a fast-paced environment, contributing to the high standards of service that define this luxurious resort. If you are passionate about delivering exceptional customer service and possess strong communication skills, this role is perfect for you.
Qualifications
- 2+ years of executive administration experience, preferably in a hotel.
- Strong organizational skills to prioritize tasks in a fast-paced environment.
Responsibilities
- Handle guest billing issues and disputes, ensuring proper communication.
- Prepare account billings accurately with required documentation.
Skills
Education
Tools
Company Description
Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.
Job Description
- Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs.
- Maintain healthy communication with the F&B and FO to ensure proper handling of daily backups for all in-house DB approved customers.
- Guarantee proper handling of the filing system in place according to FHR policies and procedures.
- Any additional tasks coordinated by the Assistant Credit Manager / Credit Manager / Director of Finance & Business Support.
- Prepare account billings promptly and accurately with required supporting documentation.
- Maintain up-to-date files for all outstanding accounts alphabetically by name.
- Respond promptly to guest queries and account disputes, including credit card initial inquiries.
- Assist the credit manager or accounting manager’s designate in the completion of the Accounts Receivable Officer duties.
- Assist the Credit Manager in the performance of his/her own duties as requested.
- Communicate promptly with the Credit Manager on any discrepancies in billing to reflect the high standards of Fairmont Hotels & Resorts.
- Perform any additional duties as assigned by the Director of Finance & Business Support or Assistant Credit Manager.
- Minimum of 2 years executive administration experience, preferably within a hotel environment.
- Highly organized and able to prioritize and meet deadlines in a fast-paced environment.
- Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone.
- Excellent interpersonal, written and verbal communication skills (composing faxes, letters).
- Must be able to type a minimum of 50 wpm.
- Computer literacy a must, with a strong knowledge of Word, Excel, Outlook, and PowerPoint.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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