Specialist, Account Management - Noon Food - Abu Dhabi

Project Management Institute; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An innovative e-commerce leader is seeking a dynamic Account Management Specialist to join their team in Abu Dhabi. This role involves managing relationships with restaurant partners, optimizing operations, and driving growth initiatives within the food delivery sector. Ideal candidates will possess strong client management skills, excellent communication, and analytical abilities. Join a rapidly scaling company on a mission to revolutionize the food and beverage delivery landscape in the Middle East, where your contributions will directly impact the success of our partners and the overall market share.

Qualifications

• 2-3 years of client management experience in a high growth company.
• Excellent written and verbal communication skills.

Responsibilities

• Manage a portfolio of small to medium sized restaurant partners.
• Conduct performance reviews and identify opportunities to improve revenue.

Skills

Client Management

Communication Skills

Analytical Skills

MS Excel

CRM Software

Fluency in English

Arabic Language Skills

Tools

CRM Software

Job description

Specialist, Account Management - Noon Food - Abu Dhabi

Who are we?

noon is the largest e-commerce player in the Middle East and is quickly becoming the go-to platform for all online customer needs. We've built a full-fledged ecosystem of products and services in e-commerce, quick-commerce, food, fintech, grocery, and fashion—and we're just getting started.

We are a team of dynamic professionals who are aggressively ambitious, rapidly scaling, and uniquely positioned to capitalize on the rapid adoption of e-commerce in the Middle East.

We’re on an unconventional mission, doing something that has never been done before. We are developing the future of online shopping, and we’re looking for top talent to join us on our mission.

About noon Food

Noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. The most recent addition to the noon ecosystem, the noon Food mission is to revolutionize the F&B delivery landscape, firmly putting the control and success back in the hands of retailers.

What you'll do:

• Manage a portfolio of small to medium sized restaurant partners.
• Maintain an outstanding relationship with our restaurant partners.
• Own and optimize catalog accuracy, in-store operations, growth initiatives, and provide everyday support.
• Conduct performance reviews with your accounts and identify opportunities to improve revenue and market share.
• Pitch and convince partners to participate in campaigns to grow their topline sales on noon Food.
• Share monthly reports and own the success of your portfolio.
• Be a positive representative of noon Food and its brand in the market.

What you'll need:

• 2-3 years of client management experience, preferably within a high growth company.
• Excellent communication skills, written and verbal.
• Self-starter. Capable of driving towards targets every month and ability to meet deadlines.
• Good analytical skills. Ability to work on MS Excel, CRM software.
• Fluency in English. Arabic language skills are an advantage.

Who will excel?

• We’re looking for people with high standards who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• Noon is not for everyone; readiness to adapt, pivot, and learn is essential.