Showroom Supervisor

Project Management Institute; Ras Al Khaimah; On-site; AED 400,000 - 500,000; Full time

Job summary

A leading automotive company in Ras Al Khaimah is seeking a Showroom Supervisor to lead sales activities and enhance customer service. This role involves driving team performance, implementing effective sales strategies, and ensuring customer satisfaction in a fast-paced retail environment. If you excel in sales leadership and team management, apply now for this exciting opportunity.

Qualifications

• Dynamic and results-driven leader in automotive sales.
• Experience in performance monitoring and team leadership.
• Ability to analyze sales and customer service metrics.

Responsibilities

• Oversee sales activities to meet branch targets.
• Track sales progress and optimize action plans.
• Implement corporate sales strategies within the team.
• Assist in closing deals and address customer queries.
• Conduct performance reviews and recommend training.

Skills

Leadership

Sales Strategy Optimization

Customer Service

Negotiation

Job description

Exciting Opportunity for a Showroom Supervisor!

Are you a dynamic and results-driven leader with a passion for automotive sales and customer service? We are looking for a Showroom Supervisor to oversee sales activities, drive performance, and ensure customer satisfaction. This role offers a chance to lead a high-performing team, optimize sales strategies, and contribute to achieving branch targets. If you thrive in a fast-paced retail environment, we want to hear from you!

Key Responsibilities:

• Monitor and drive the team’s sales plans to achieve branch targets for new and used cars, trade-ins, and lead conversions.
• Track sales progress daily, weekly, and monthly to refine forecasts and optimize action plans.
• Implement corporate sales strategies within the team and ensure alignment with business objectives.
• Identify prospective customers and assist in closing deals through expert negotiation.
• Ensure customer queries are addressed effectively, providing solutions that drive satisfaction and sales.
• Supervise sales transactions, ensuring customers fully understand and agree to terms and conditions.
• Drive the team to update lead management reports for efficient tracking and business planning.
• Oversee incoming used cars, trade-in stock, and appraisals to meet trade-in targets.
• Conduct performance reviews, provide constructive feedback, and recommend training for team development.
• Monitor KPI metrics related to sales performance and customer service (CSI).
• Organize and oversee team meetings, ensuring alignment with sales and customer service goals.
• Assign Sales Consultants for outdoor events like product placements and motor shows to maximize brand visibility.
• Collaborate with management to analyze event outcomes and improve future participation.

If you’re ready to take your leadership and sales expertise to the next level, apply now!