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Sales Executive - Groups & Events

Hyatt Hotels Corporation

Al Saadiyat Island

On-site

AED 30,000 - 60,000

Full time

30+ days ago

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Job summary

An established industry player in hospitality is seeking a dynamic individual to manage group and banqueting requests. This role involves developing proposals, maintaining client relationships, and ensuring events reflect the brand's high standards. With a focus on professional growth, the company fosters a learning environment akin to a university. Join a team that values innovation and excellence, where your contributions can significantly impact guest experiences and operational success. If you have a passion for hospitality and a knack for sales, this opportunity is perfect for you.

Qualifications

  • Minimum 2 years work experience in MICE or luxury hotel.
  • Strong understanding of selling techniques and banquet knowledge.

Responsibilities

  • Handle leads and client inquiries for group and banqueting requests.
  • Maintain relationships with clients from proposal to onsite liaison.
  • Ensure all agreements follow hotel policies and procedures.

Skills

Sales Techniques
Banquet Knowledge
Customer Relationship Management
Event Planning

Education

Experience in MICE segment
Experience in luxury hotel brand

Tools

Opera System
Envision System

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Responsibilities
  • Handle all leads from the sales team and direct client inquiries regarding group and banqueting requests.
  • Maintain a close working relationship with the client from the initial proposal sending to onsite liaison between hotel and organizer.
  • Liaise with sales account managers on any corporate or group issues and activities as required, maintaining communication internally.
  • Review functions blocked by you weekly to ensure that all business on the books is “live,” traced, and tracked for confirmation.
  • Ensure that all agreements (groups and catering contracts) follow the established hotel policies and procedures and are based on sound commercial judgment.
  • Implement all credit and collection procedures established by the hotel following the established Credit Policies & Procedures.
  • Develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
  • Develop an excellent knowledge of Opera and Envision systems to competently check reservations, room type availability, and function space availability.
  • Possess strong hotel product knowledge and be well-versed in up-selling techniques.
  • Ensure that all catering contracts follow the established Hotel Policies & Procedures and are based on sound commercial judgment.
  • Apply correct booking procedures in relation to group room allocations, meeting set-ups, catering terms, and contractual agreements.
  • Ensure that all events are carried out in an innovative and stylish fashion that reflects positively on the customer’s event and remains a positive brand contact for Park Hyatt Abu Dhabi.
  • Maintain complete and supported records of all sales agreements, contracts, and quotes for the hotel as per Park Hyatt Abu Dhabi Hotel and Villas procedures.
  • Entertain potential and current customers based on business priorities.
  • Attend and participate in site inspections.
  • Understand contribution margins for each product and work with respective heads of departments to maximize operating results.
  • Achieve targets in terms of the number of Group Room Nights, Average Rate, Banquet Covers, and revenue as set by the Director of Sales & Marketing and Director of Sales.
Qualifications

Minimum 2 years work experience in government, weddings, and MICE segment or in a similar role in a luxury international brand hotel within UAE.

Good understanding of selling techniques and banquet knowledge.

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