Sales Executive - Groups & Events

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Responsibilities

• Handle all leads from the sales team and direct client inquiries regarding group and banqueting requests.
• Maintain a close working relationship with the client from the initial proposal sending to onsite liaison between hotel and organizer.
• Liaise with sales account managers on any corporate or group issues and activities as required, maintaining communication internally.
• Review functions blocked by you weekly to ensure that all business on the books is “live,” traced, and tracked for confirmation.
• Ensure that all agreements (groups and catering contracts) follow the established hotel policies and procedures and are based on sound commercial judgment.
• Implement all credit and collection procedures established by the hotel following the established Credit Policies & Procedures.
• Develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
• Develop an excellent knowledge of Opera and Envision systems to competently check reservations, room type availability, and function space availability.
• Possess strong hotel product knowledge and be well-versed in up-selling techniques.
• Ensure that all catering contracts follow the established Hotel Policies & Procedures and are based on sound commercial judgment.
• Apply correct booking procedures in relation to group room allocations, meeting set-ups, catering terms, and contractual agreements.
• Ensure that all events are carried out in an innovative and stylish fashion that reflects positively on the customer’s event and remains a positive brand contact for Park Hyatt Abu Dhabi.
• Maintain complete and supported records of all sales agreements, contracts, and quotes for the hotel as per Park Hyatt Abu Dhabi Hotel and Villas procedures.
• Entertain potential and current customers based on business priorities.
• Attend and participate in site inspections.
• Understand contribution margins for each product and work with respective heads of departments to maximize operating results.
• Achieve targets in terms of the number of Group Room Nights, Average Rate, Banquet Covers, and revenue as set by the Director of Sales & Marketing and Director of Sales.

Qualifications

Minimum 2 years work experience in government, weddings, and MICE segment or in a similar role in a luxury international brand hotel within UAE.

Good understanding of selling techniques and banquet knowledge.