Operations Executive, Amazon Now, UFG

Project Management Institute; Dubai; On-site; AED 400,000 - 500,000; Full time

Job summary

A renowned grocery delivery service is seeking an Operations Lead in Dubai to manage daily operations and drive performance in a fast-paced environment. You will ensure smooth operation, meet customer metrics, and oversee team performance. Ideal candidates should hold a Bachelor’s degree, have strong communication skills, and experience in logistics or a customer-facing role. Competitive compensation and career growth opportunities included.

Qualifications

• Experience in a customer facing environment, warehousing, logistics, or manufacturing.
• 1-3 years of experience in managing a process and people as a lead.
• Knowledge of Lean, Six Sigma and Kaizen methodologies is advantageous.

Responsibilities

• Manage End To End Operations for either one large site or a combination of small sites.
• Meet customer-facing metrics while maintaining cost targets.
• Drive performance management of team members.

Skills

Communication skills

People management

Analytical skills

Problem-solving skills

Time management

Education

Bachelor’s degree

Tools

MS Excel

SQL

Job description

Description

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead (UAE) to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Key job responsibilities

We're seeking a Team lead for Amazon Now operations. In this role, you will be responsible for:

Managing, On a Daily Basis, End To End Operations For Either One Large Site Or a Combination Of Small Sites, Supervising Store Operations

Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.

Driving performance management of your team members. Preparing and implementing training and development plans for associates.

Continuously improve the operations process and attain a sustained level of performance improvement.

Conducting 4M and 5S audits for the stores on a daily basis.

Stand-in for Area Manager.

Basic Qualifications

A Bachelor’s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.

Strong communication skills (written and verbal).

Proficiency in MS Excel.

Ability travel to different stores within UAE.

Preferred Qualifications

A self-motivated person with the ability to motivate the associates/team members.

Strong execution skills, action oriented, go getter.

Resourceful to identify the way to get things done using limited resources.

Ability to work under pressure situations.

Ability to work in ambiguous situations and to come out with solutions as per the situations faced.

Good people management skills.

Good analytical and problem solving skills.

1-3 yrs of experience in managing a process and people as a lead.

Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Q-Express Documents Transport

Job ID: A2879109