E-Commerce Manager

Project Management Institute; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an E-Commerce Manager to drive growth across their e-commerce platforms. In this pivotal role, you will optimize the customer journey and enhance conversion rates while managing cross-functional teams. Your expertise in data-driven decision-making will help improve site performance and user experience, ensuring a seamless shopping experience across all digital touchpoints. This is a fantastic opportunity to make a significant impact in a rapidly evolving e-commerce landscape, where your contributions will directly influence revenue and customer satisfaction.

Qualifications

• 5+ years of experience in managing high-growth D2C e-commerce brands.
• Strong understanding of multi-currency and cross-border logistics.

Responsibilities

• Develop strategies to increase online revenue and customer retention.
• Track key KPIs and provide insights for data-driven decision-making.

Skills

E-Commerce Management

Data Analysis

Conversion Rate Optimisation

Project Management

Digital Marketing

Tools

Google Analytics

Shopify Analytics

A/B Testing Tools

Job description

Our client is hiring an E-Commerce Manager for their brand. As their E-Commerce Manager, you will be responsible for driving growth across their e-commerce sites, optimising the customer journey, and improving conversion rates. You will manage the day-to-day operations of overseeing cross-functional teams, and digital marketing strategies, and ensure a seamless user experience to maximise revenue.

Key Responsibilities

• Sales & Performance Growth: Develop and execute strategies to increase online revenue, AOV, and customer retention.
• CRO & UX Optimisation: Continuously test and improve site speed, navigation, checkout processes, and product pages.
• Merchandising & Operations: Manage product listings, seasonal promotions, and content updates to maximise sales opportunities.
• Analytics & Reporting: Track key KPIs (conversion rates, bounce rates, customer acquisition cost) and provide insights for data-driven decision-making.
• International Expansion: Optimise the site experience for key markets and explore new opportunities for global growth.
• Customer Journey Enhancement: Ensure a seamless shopping experience across all digital touchpoints, including mobile and desktop.

We're Looking For

• E-Commerce Expertise: 5+ years of experience managing a high-growth D2C e-commerce brand.
• Data-Driven Mindset: Comfortable using Google Analytics, Shopify Analytics, and A/B testing tools to make informed decisions.
• Conversion Rate Optimisation (CRO): Experience improving UX/UI and checkout processes to boost revenue.
• Strong Project Management Skills: Ability to lead e-commerce initiatives, coordinate with teams, and execute with precision.
• Experience with International E-Commerce: Understanding of multi-currency, multi-region storefronts, and cross-border logistics.