Customer Service Executive

Kinetic is working with a leading Medical Device company who are hiring a Customer Service Executive to be based in Dubai.

To comply with Emiratisation, our client is required to hire 100% nationals from the UAE.

Key aspects of the role include:

• Ensure an efficient service to customers by responding promptly and effectively to all customer queries.
• Efficient handling of inquiries by telephone, mail, fax, and e-mail.
• Maintain accurate records of customer interactions and transactions.
• Stay informed about company products, services, and policies.
• Prepare reports as needed for management.

To be successful you will need to meet the following:

• Proven experience in a similar role is a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Fluency in English is a must.
• Applicants should be available for face-to-face interviews in the location mentioned above.