Administration Officer - Emergency Operations Room

Project Management Institute; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Administration Officer for their Emergency Operations Room. This role involves providing operational and tactical support to ensure efficient emergency response in alignment with organizational policies. You will engage in crisis communication, manage documentation, and maintain relationships with stakeholders. This position offers a unique opportunity to contribute to public safety and emergency preparedness in a dynamic environment. If you are organized, proactive, and passionate about crisis management, this role is perfect for you.

Qualifications

• Experience in crisis communication and operational support.
• Strong organizational skills for document management.

Responsibilities

• Provide daily support within the Emergency Operations Room.
• Maintain records and documents for compliance and standards.
• Engage with stakeholders for crisis management.

Skills

Crisis Communication

Document Management

Operational Support

Stakeholder Engagement

Emergency Operations Procedures

Education

Bachelor's Degree in Administration or related field

Job description

Administration Officer - Emergency Operations Room

• Provide daily operational and tactical support within the Emergency Operation in line with organizational and national policies, standards and requirements.
• Prepare and handle the required documents and event history at the beginning and ending of every shift.
• Monitor current trends in emergencies on a daily basis.
• Cover shifts at the Authority’s platform within the National Operations Center (if required).
• Undertake daily health check on the communications devices, channels and means.

Crisis Communication Management:

• Support communications and correspondences with regards to crisis management.
• Support early warning process to initiate stakeholder engagement for managing the crisis.
• Maintain constant touch and relationship with all relevant internal and external stakeholders.

Crisis Exercises and Tests:

• Participate in crisis exercises, simulation tests, seminars and trainings.

Document Management:

• Organise and maintain comprehensive records of relevant reports, minutes of meetings and general documents to ensure an accurate record and evidence base using the standard system.
• Receive, classify, issue, consolidate and/or summarise documents, information, as well as maintaining records of documents processed to ensure compliance with standards.

Emergency Operations Policies, Procedures and Manuals:

• Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.